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Hello Support Team,
I want to use the Rank Math plugin and I am able to activate it successfully on the local server, but not on the Live server. The server requirements for the plugin are fine on live also. There is no other plugin or theme which conflicts the plugin because I checked them by deactivating all the plugins and by changing theme. The screenshot for the error occurred arr https://ibb.co/PtC7syv
I also read your other support tickets but I am not able to resolve my problem. Kindly look into it and give us a solution.Thank you 🙂
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Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
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We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Rank Math freeRank Math free
The ticket ‘Giving fatal error’ is closed to new replies.