Getting Rank math to work on my site

Hello,

Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

Please follow these steps:

If you do not see any data inside your Analytics module, this guide might help you.

A. Pre-check List

1. You should not be using any other Google Analytics plugin.

2. Update to the latest versions of Rank Math Free & PRO

3. Ensure that you are logged in to your account:

4. Disconnect and reconnect your account from inside WordPress:

B. Refresh Tokens

1. Please delete RankMath’s app from here:

https://myaccount.google.com/permissions

2. Re-create tables by clicking WP Dashboard > Rank Math > Status & Tools > Database Tools and click the Re-create database Table button.

3. Reconnect the account inside Rank Math by clicking here and ensure that you approve all the permission notices that show up:
WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the Reconnect link

Allow all the permissions on the next screen.

4. Let the process complete, which might take around 30 minutes.

5. Now head over to WP Dashboard > Rank Math > Status & Tools > Database Tools and click the Rebuild Index for Analytics button.

6. Please check if the data shows up here:
/wp-admin/admin.php?page=rank-math-analytics#/

If that does not help, please paste the data from here:
WP Dashboard > Rank Math > Status & Tools > System Status and click the Copy System Info to Clipboard button

Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

Hello,

Please make sure that you’ve connected the correct Google account and not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).

If the issue still persists, then We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

Let us know how it goes. Looking forward to helping you.

Thank you.

Hello,

Apologies for the delay as this ticket seems to have been stuck in our drafts section for some reason.

Please note that you may need to choose the property https://domain.com/ and not the sc:domain.com upon connecting your site.

The URL-prefix property also helps keep your sitemap in sync with Google Search Console as we submit it automatically for you. In addition, the domain property won’t work correctly on some sections of the Analytics module such as the IndexStatus.

In this case, please follow our guide here to create the URL Prefix property
https://rankmath.com/kb/google-site-verification/#num-1-1-open-google-search-console

Then reconnect your site on your WordPress dashboard > Rank Math > General Settings > Analytics.

Hope that helps.

Hello,

Glad that helped.

If you have any other concerns, please don’t hesitate to contact us anytime to assist you further.

Looking forward to helping you.

Thank you.

Hello,

Please confirm that you have an analytics account, if not you can create one here https://analytics.google.com/analytics/web/.

After that, please follow this guide to remove Rank Math App from your Google account and reconnect it with all the required permissions and see if that resolves the issue: https://rankmath.com/kb/analytics-issues/#expired-google-oauth-token

Let us know how it goes. Looking forward to helping you.

Thank you.