Here is the error message:
“We regret that your order could not be accepted. We value your business and would like to help you complete this order. Please contact us for assistance.”
Thanks
Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Please ensure that your payment method supports the following:
– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
If you are using a Proxy or VPN, please disable that and use your actual ISP to make the purchase.
Also, if you are trying to validate data while accessing the website from a different location, you need to force the change of country in the dropdown at the upper right corner of the screen.
And ensure that there are no Ad-Blockers installed in your browser upon purchasing Rank Math PRO.
Let us know how this goes.
Thank you.
Hi, I fulfill all the requirements spelled out above. My Payoneer card is a dollar card, I don’t use VPN on my system, and my card definitely supports international transactions as I used it to renew my Google domain yesterday.
Payment here worked yesterday as I got to the final stage of payment yesterday but now I can’t get past the first. Please help!
Hello,
In this case, please share the last 4 digits of your card along with the last name you used while trying to make the purchase.
You can share it in the sensitive data section by editing your first post so no one else but our team can see it.
It is completely secure, and only our support staff has access to that section.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
