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I believe I have set up G4 analytics correctly about 6 months ago. It showed data until the end of June but now it’s not showing anything anymore.
I tried to connect with rankmath but that is not even giving me the possibility to link. How can I solve it
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Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Please reconnect your website and ensure that you have accepted the necessary permissions with Analytics.
Let’s try reconnecting the Google service again in the plugin for troubleshooting. This time, please remove the current permissions first here: https://myaccount.google.com/permissions
Then, reconnect the account inside Rank Math by clicking here and ensure that you approve all the permission notices that show up:
WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the
ReconnectlinkAllow all the permissions on the next screen
Let us know how this goes.
Thank you.
Rank Math freeRank Math freeHello,
In that case, please add the following filter to your website:
add_filter( 'rank_math/analytics/log_response', '__return_true' );Here is a guide you can follow to add the filter:
https://rankmath.com/kb/wordpress-hooks-actions-filters/After adding the filter, please run the pending Scheduled Action from your WordPress Dashboard > Tools > Scheduled Actions > Pending:
When some actions have completed running, please check the Analytics log under /wp-content/uploads/rank-math and share that with us.
You can use a tool like dropbox for debug log files and share the generated links here.
Looking forward to helping you.
Rank Math freeHello,
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Looking forward to helping you.
Thank you.
Rank Math freeRank Math freeRank Math freeHello,
We’ve checked your website and we can see the data is appearing properly from your Google Search Console:
Regarding your Google Analytics account, can you please confirm if both of your Google Search Console and Google Analytics accounts are under the same email address? Because after checking it looks like you don’t have any Google Analytics account on the email address you’ve connected to Rank Math Analytics.
If your Google Analytics account is on another email address then you can follow this URL to transfer the property to the same email address: https://support.google.com/google-ads/answer/44500?hl=en
However, please note that on the Free version of the Rank Math plugin, we don’t fetch your Google Analytics Data. We only fetch the data from your Google Search Console.
Hope that helps and please don’t hesitate to let us know if you have any other questions.
Thank you.Rank Math free
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