Focus keywords no longer save

#578691
  • Resolved Anonymous

    2 years, 4 months ago

    Rank Math free

    I had no updates or anything like that. I published a new post today and my score is ‘N/A’ now. I checked the browser console and saw errors attached. Tried FireFox, Chrome and Brave. Same error on all 3 browsers.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Princess

    2 years, 4 months ago

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    The error could appear due to various reasons, most likely due to incorrect URL settings or broken permalinks.

    In order to fix ‘Updating Failed. The Response is Not a Valid JSON Response’, please check the link below and follow the steps:
    https://rankmath.com/blog/fix-invalid-json-error/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Anonymous

    2 years, 4 months ago

    Rank Math free

    My posts themselves save just fine. All my post’s changes save and publish without issue. The rankmath request is what is failing. I am getting a status code 418 which I have never heard of before (418 I’m a teapot???)

    Princess

    2 years, 4 months ago

    Hello,

    Are you using Dreamhost as your hosting provider? We ask this because that is one of the very few hosts that use the status code 418 on their request when they are blocked via a firewall and that’s what is happening on your website at the moment.

    Here’s more information about the issue: https://help.dreamhost.com/hc/en-us/articles/215947927-How-do-I-enable-Extra-Web-Security-for-my-website-

    If you are indeed using Dreamhost please get in touch with them about this situation as they will be able to assist further.

    Let us know how that goes. Looking forward to helping you.

    RankBot

    2 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Focus keywords no longer save’ is closed to new replies.