Fetal error occurs after Rankmath Plugin update Version 1.0.116

#582139
  • Resolved Anonymous
    Rank Math free

    I am unable to add new post after this Fetal error occurs on my web site from yesterday after Rankmath Plugin update Version 1.0.116.

    Kindly help me to resolve this issue.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Could you please share the error log when the fatal error happened so we can determine the root cause of the issue? Having an error log will help us determine what is the root cause of the error.

    You can follow this guide to enable debugging in WordPress
    https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, and they will help you locate the log file.

    Once done, please share here the report related to Rank Math so we can check.

    Looking forward to helping you.

    Thank you.

    Anonymous
    Rank Math free

    Fatal error: Uncaught ArgumentCountError: Too few arguments to function RankMath\Instant_Indexing\Instant_Indexing::before_save_post(), 3 passed in /home/u228668211/domains/trendingclub.co.in/public_html/wp-includes/class-wp-hook.php on line 303 and exactly 4 expected in /home/u228668211/domains/trendingclub.co.in/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/instant-indexing/class-instant-indexing.php:262 Stack trace: #0 /home/u228668211/domains/trendingclub.co.in/public_html/wp-includes/class-wp-hook.php(303): RankMath\Instant_Indexing\Instant_Indexing->before_save_post(Array, Array, Array) #1 /home/u228668211/domains/trendingclub.co.in/public_html/wp-includes/plugin.php(189): WP_Hook->apply_filters(Array, Array) #2 /home/u228668211/domains/trendingclub.co.in/public_html/wp-includes/post.php(4179): apply_filters(‘wp_insert_post_…’, Array, Array, Array) #3 /home/u228668211/domains/trendingclub.co.in/public_html/wp-admin/includes/post.php(694): wp_insert_post(Array, false, false) #4 /home/u228668211/d in /home/u228668211/domains/trendingclub.co.in/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/instant-indexing/class-instant-indexing.php on line 262
    There has been a critical error on this website. Please check your site admin email inbox for instructions.

    Anonymous
    Rank Math free

    This type of error showing, please resolve the issue.

    Hello,

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
    
    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/
    
    Here is a video you can follow as well:

    
    Only the site admin would know and your users won’t be affected by this troubleshooting.
    
    If the issue persists, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    
    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section
    
    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
    https://wordpress.org/plugins/temporary-login-without-password/
    
    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
    https://wordpress.org/plugins/wp-security-audit-log/
    
    Please do take a complete backup of your website before sharing the information with us.
    
    We really look forward to helping you.

    Hello,

    ​Thank you for reporting the issue. We’ve identified a potential bug in our Instant Indexing module causing this issue on some setups.

    As a temporary solution, we recommend disabling the Instant Indexing module in our plugin. This should allow you to create new posts without any issues.

    Our team is actively working on a fix which will be available in the next plugin update. We appreciate your understanding and patience in this matter.

    Feel free to reach out if you have any other concerns.

    Hello,

    We released a quick Beta update you can try to see if that helps.

    Please enable the Beta update by following this:
    https://rankmath.com/kb/version-control/#beta-updates

    beta update

    If you are unable to see an update, please clear Rank MathÕs transients from:
    WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients > Remove transients
    remove transients rank math

    Please clear the caches, server, and WordPress after updating.

    You can disable the Beta updates once you update to the latest version and if the issue is fixed.

    We are here to assist. Thank you.

    Anonymous
    Rank Math free

    Dear Sir, is it any problem to my site if i reinstalled previous version of rank math. Please suggest, my problem still persists. I think its quite risky to On Beta Update.

    Hello,

    You can downgrade to a previous version of the plugin by following the steps here: https://rankmath.com/kb/version-control/

    When the stable release for this new version gets released next week you can update to the latest stable version.

    Don’t hesitate to get in touch if you have any other questions.

Viewing 8 replies - 1 through 8 (of 8 total)

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