Hello,
I’m sorry to hear about the issue you’re facing with updating the description beneath your featured image and the featured image itself. The error message you mentioned, “invalid JSON response,” can sometimes occur due to various reasons.
To address this problem, we recommend checking for the following common causes:
-
Plugin Conflicts: Plugin conflicts can sometimes prevent the proper saving of SEO data. You can troubleshoot and resolve plugin conflicts by following our guide on checking for plugin conflicts.
-
JavaScript-Related Errors: JavaScript errors can also lead to issues while saving SEO data. You can diagnose JavaScript errors using the browser’s console. If you’re using Chrome, you can open the Developer Tools Console Panel by following these steps:
- Navigate to More Tools → Developer Tools from the Chrome menu.
- Click on the Console tab.
- Look for any JavaScript-related errors in the console.
If after checking these common causes, the issue persists, please provide more details or reply to this ticket. Our support team will assist you further in resolving this matter.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you.
Kind regards.
Sources:
Resolving Rank Math Schema Markup Related Issues
Open Graph/Social Preview Image Is Not Displayed » Rank Math
General Tab in Meta Box of Rank Math SEO Plugin
Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
