FATAL ERROR !!

#56341
Viewing 8 replies - 1 through 8 (of 8 total)
  • Pratik

    5 years ago

    Hello,

    We released a quick Beta update to fix the issue.

    Please enable the Beta update by following this:
    https://rankmath.com/kb/version-control/#beta-updates

    beta update

    If you are unable to see an update, please clear Rank Math’s transients from:
    WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients > Remove transients
    remove transients rank math

    Please clear the caches, server, and WordPress after updating.

    If the issue is still not resolved, please let us know.

    We are here to assist. Thank you.

    Anonymous

    5 years ago

    Rank Math free

    Yes this helps.

    Anonymous

    5 years ago

    Rank Math free

    ok but when do you deploy the fix in a update (without beta)?

    Michael Davis

    5 years ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We released an update 1.0.43.1. Please head over to your WordPress plugins/update page and update the Rank Math plugin to the latest version.That should fix the issue.

    You might need to hard refresh your browser by using any of these keyboard combinations:
    Windows: Ctrl + F5
    Mac/Apple: Apple + R or command + R
    Linux: F5
    and clear your website and server-cache if you are still seeing any issues from Rank Math’s end.

    Hope that helps. If there’s anything else we can help you with, please let us know. We are here to assist.

    Anonymous

    5 years ago

    Rank Math free

    This bug is solved now but the google search console cant be authenticated now …. a glitch 😉

    (already tried all, transient, cache, etc …)

    Michael Davis

    5 years ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    Could you please deauthorize Rank math.

    Verify your domain ownership with google, retry authorizing Rank math again. Make sure to use the same account used to verify when authorizing in Rank math. Let us know if the issue persists so we can help

    Looking forward to helping you. Thank you.

    ​​​​​​

    Anonymous

    5 years ago

    Rank Math free

    LOL

    (already tried all, transient, cache, etc …)

    nothing work and the error logs list is very long …. looking to go back to yoast …. all last updates are a list of fail …. a great plugins but from few weeks … a glitch of bugs …

    Rank Math

    5 years ago

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you. Thank you.

    RankBot

    4 years, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

The ticket ‘FATAL ERROR !!’ is closed to new replies.