FAQs in Content AI isn’t working

#759990
  • Resolved Anonymous

    1 year, 6 months ago

    Rank Math free

    Hi,

    The FAQs in Content AI isn’t working-I get this message:
    “Output
    Sorry, the request has failed. If the issue persists, please contact our Support for assistance.”

    I tried to update the plug-in there was no request for update so I put it on auto update and try it again but it’s not working.
    Please help.

    Thanks,
    Denise

Viewing 1 replies (of 1 total)
  • RankBot

    1 year, 6 months ago

    Hello,

    Thank you for reaching out to us about the issue you are facing with FAQs in Content AI. We apologize for any inconvenience this has caused.

    To resolve this, please follow these steps:

    1. Make sure you have refreshed your Content AI credits. You can do this by going to WordPress Dashboard → Rank Math → General Settings → Content AI and refreshing the credits. Here’s a screenshot for reference:
      Refresh Credits

    2. If the issue persists, ensure you are logged into the correct account that was used to purchase the Content AI credits. You can check your remaining credits by visiting Rank Math > Account > Website or by going to this URL: https://rankmath.com/my-account/websites/. Here’s a screenshot for reference:
      Check Credits

    3. If the credit count is correct but not reflecting on your website, disconnect and reconnect your Rank Math account by going to WordPress admin area > Rank Math > Dashboard > Help. Then refresh the credits count in Content AI again.

    Following these steps should help resolve the issue with FAQs in Content AI. Please let us know if you need further assistance.

    Sources:
    How to Craft FAQs Like a Pro With Content AI » Rank Math
    How to Add FAQ Schema Block Using Rank Math SEO

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    1 year, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘FAQs in Content AI isn’t working’ is closed to new replies.