FAQ Schema Option Not Available in Classic Editor

#598573
  • Resolved Anonymous

    2 years, 3 months ago

    Rank Math free

    Hi, I read in your knowledgebase that in the classic editor, there is an option for adding FAQ schema in WordPress. However, I do not see it there under all Schema options. There are various Schemas there however, FAQ is missing. Can you please check and help?

    Schema Options

Viewing 2 replies - 1 through 2 (of 2 total)
  • Great

    2 years, 3 months ago

    Hello,

    Thank you for contacting Rank Math support and we apologize for the inconvenience.

    To help you resolve this issue, we might need to take a closer look at your website and settings. Please follow these steps:

    • Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
      Sensitive Data Section
    • Make sure you take a complete backup of your website before sharing the information with us.
    • If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
    • You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/

    We appreciate your cooperation and patience. Thank you for choosing Rank Math.

    Jeremy

    2 years, 3 months ago

    Hello,

    Circling back to this issue, I would like to mention that the FAQPage schema is not available in the schema generator if you are using the Free version of Rank Math. You can only use the FAQPage schema via the FAQ Block in the block or Gutenberg editor: https://rankmath.com/kb/faq-schema-block/

    The customizable FAQ schema type in the schema generator is only available for the PRO version of our plugin.

    Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

    RankBot

    2 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘FAQ Schema Option Not Available in Classic Editor’ is closed to new replies.