Falso debit

#583102

Resolved Anonymous
2 years, 4 months ago

Rank Math free

I canceled my subscription, but the $70.80 for the next year still got debited from my account. My subscription plan also says I only got the free plan and I cant use the PRO features any more.

Viewing 6 replies - 1 through 6 (of 6 total)

Md. Sakib Khandaker
2 years, 4 months ago

Rank Math agency

Hello,

Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.

Can you please search and forward a receipt from FastSpring.com so we can locate your purchase?

Looking forward to helping you.

Anonymous
2 years, 4 months ago

Rank Math free

Here is the receipt.

Anonymous
2 years, 4 months ago

Rank Math free

https://rankmathllc.onfastspring.com/popup-rankmathllc/account/order/RANKMATH230505-5065-69504B/invoice/IVX2QSJJ5JZFEJRGUO27A7N2FLDA

Mladen
2 years, 4 months ago

Hello,

Sorry about the issue. The problem was that subscription was not cancelled correctly on our side, we apologize for that.

We have refunded your renewal payment.

Thank you!

Anonymous
2 years, 4 months ago

Rank Math free

Thank you!
Best regards

Princess
2 years, 4 months ago

Hello,

Glad that helped.

Please feel free to reach out to us again in case you need any other assistance.

We are here to help.

Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

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