False Negative on "Use of Short Paragraphs" - Support

Resolved Anonymous
2 years, 2 months ago

Rank Math free

Dear support,

I’ve been using RankMath on my company website, but I’ve found that on one of the article I’m writing, it gives error on the Content Readability – At least one paragraph is long. Consider using short paragraphs.

I’ve check all the paragraph on that one article and cannot found the problematic paragraph, the link to the article is this: https://www.kreen.co.id/manfaat-galactomyces-bagi-kesehatan-kulit/

Please take a look at that article, I believe the paragraph length check might get a false negative (or false positive?). I’ve also use this online tool: https://countwordsworth.com/wordsperparagraph, to check that article and it reports a max of 68 words in the longest paragraph.

Thank you in advance for your help,

Regards,

Martinus

Viewing 3 replies - 1 through 3 (of 3 total)

Reinelle
2 years, 2 months ago

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

Could you please confirm if you’re using a page builder on your site? If so, please share the name of the builder and the affected URL so we can check.

Also, are you using custom fields/shortcodes to add your content?

Looking forward to helping you.

Thank you.

Anonymous
2 years, 2 months ago

Rank Math free

Dear support,

Thank you for your reply. Yes, I did use page builder (Elementor) on my site. As for the affected URL is https://www.kreen.co.id/manfaat-galactomyces-bagi-kesehatan-kulit/
Also I didn’t use custom fields or shortcodes on the content.

Thank you in advance.

Regards,

Martinus
Great
2 years, 2 months ago
Hello,

Thank you for getting back to us. We appreciate your feedback and your interest in improving your content readability.

This test checks if any of your paragraphs have more than 120 words in them, as longer paragraphs can make your content harder to read and understand. To pass this test, you just have to make sure that your paragraphs are less than 120 words.

Can you please take a look at your content again and confirm if any of your paragraphs are longer than 120 words? If yes, you can easily fix this issue by breaking up this paragraph into two shorter ones, or by removing some unnecessary words. This will improve your content readability score and make your article more engaging and appealing to your readers.

But if none of your paragraphs are longer than 120 words and you’re still failing this test, then to help you investigate this issue we might need to take a closer look at your website and settings. Please follow these steps:
- Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access (https://i.rankmath.com/i/nfvfTa).
- Make sure you take a complete backup of your website before sharing the information with us.
- If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
- You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/
We hope this helps you resolve the issue and improve your content readability. If you have any other questions or concerns, please feel free to contact us anytime. We’re always here to help you.
RankBot
2 years, 1 month ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘False Negative on “Use of Short Paragraphs”’ is closed to new replies.