failure on seo basic plugin install

#629437
  • Resolved Anonymous
    Rank Math free

    I have a failure on version 1.0.201. I does not even install. Went to a safe recovery and deactivated the product. Here is the error

    Howdy!

    WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, Rank Math SEO.

    First, visit your website (https://ubcellsworth.org/) and check for any visible issues. Next, visit the page where the error was caught (https://ubcellsworth.org/wp-admin/plugins.php?action=activate&plugin=seo-by-rank-math-pro%2Frank-math-pro.php&plugin_status=all&paged=1&s&_wpnonce=7930f95487) and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

    https://ubcellsworth.org/wp-login.php?action=enter_recovery_mode&rm_token=sj6tUSeDJTov7fym1ihNAz&rm_key=DuwNztKCOzjhYEeiKXUtaN

    To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 6.3.1
    Active theme: DownEast Studios (version 1.2.4)
    Current plugin: Rank Math SEO (version 1.0.201)
    PHP version 8.0.30

    Error Details
    =============
    An error of type E_ERROR was caused in line 96 of the file /home/968654.cloudwaysapps.com/vbwrtfdzem/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/content-ai/class-event-scheduler.php. Error message: Uncaught TypeError: array_merge(): Argument #1 must be of type array, null given in /home/968654.cloudwaysapps.com/vbwrtfdzem/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/content-ai/class-event-scheduler.php:96
    Stack trace:
    #0 /home/968654.cloudwaysapps.com/vbwrtfdzem/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/content-ai/class-event-scheduler.php(96): array_merge()
    #1 /home/968654.cloudwaysapps.com/vbwrtfdzem/public_html/wp-includes/class-wp-hook.php(310): RankMath\ContentAI\Event_Scheduler->update_prompts_data()
    #2 /home/968654.cloudwaysapps.com/vbwrtfdzem/public_html/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters()
    #3 /home/968654.cloudwaysapps.com/vbwrtfdzem/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()
    #4 /home/968654.cloudwaysapps.com/vbwrtfdzem/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/content-ai/class-event-scheduler.php(120): do_action()
    #5 /home/968654.cloudwaysapps.com/vbwrtfdzem/public_html/wp-includes/class-wp-hook.php(310): RankMath\ContentAI\Event_Scheduler->update_prompts_on_new_site()
    #6 /home/968654.cloudwaysapps.com/vbwrtfdzem/public_html/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters()
    #7 /home/968654.cloudwaysapps.com/vbwrtfdzem/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()
    #8 /home/968654.cloudwaysapps.com/vbwrtfdzem/public_html/wp-admin/admin.php(175): do_action()
    #9 /home/968654.cloudwaysapps.com/vbwrtfdzem/public_html/wp-admin/plugins.php(10): require_once(‘/home/968654.cl…’)
    #10 {main}
    thrown

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    We have already identified these issues as a bug with our previous version v1.0.201.

    However, we have released a quick update v1.0.201.1 you can download as it has already a fix for these issues:
    https://rankmath.com/changelog/free/

    Let us know if the issue still persists upon installing the latest version.

    Hope that helps.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘failure on seo basic plugin install’ is closed to new replies.