Failed Test Link just redirects to WordPress site login. Why? How to fix please

#652812
  • Resolved Anonymous
    Rank Math free

    Failed Test Link just redirects to WordPress site login. Why? How to fix please

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    We would like to take a look at the issue you are currently facing with your redirection rule.

    However, can you please share your redirection setup so we can check for you?

    Possibly, you can share any information that will also help with a screenshot using https://imgur.com/upload or share a video using https://www.loom.com/ with us so that we can investigate the issue further.

    You can also share any sensitive information like your WordPress and FTP login details in the ‘Sensitive data’ section. Please take a complete backup of your website before sharing these login details.

    We really look forward to helping you.

    Thank you.

    Anonymous
    Rank Math free

    Hi – there is no redirection rule! When we try and look at the issues identified by the Rankmath site analysis we click on, for example, a link to see the problem uRLs and we are taken to a site login page

    Hello,

    Thank you for your patience.

    In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Failed Test Link just redirects to WordPress site login. Why? How to fix please’ is closed to new replies.