Failed subscriptiom

#640847
  • Resolved Anonymous

    2 years ago

    Rank Math free

    Subscription is canceled. I bought a new one via paypal and currently waiting new subscription to appear in my profile…

    How long payment process can take?

    How can I keep my current settings or rank math seo plugin?

    Thank you

Viewing 1 replies (of 1 total)
  • Jeremy

    2 years ago

    Hello,

    Thank you for contacting Rank Math. We are sorry for any inconvenience this must have caused you.

    I can see the PRO badge is already showing next to your account. Which means the subscription is already activated. You can check the subscription information here: https://rankmath.com/my-account/subscriptions/

    If you’re still seeing the FREE plugin in the download section, please log out, clear the browser cache, and log back in. You should be able to see the Pro plugins.

    You can download your PRO plugin from your Rank Math account dashboard:
    https://rankmath.com/my-account/

    We have a detailed article on how to upgrade your account to PRO on your WordPress website: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/

    You can follow this guideline to connect your Rank Math Account: https://rankmath.com/kb/rank-math-pro-license-key/

    All the previous settings you made before your subscription expired, will still be saved, you will not have to lose any settings.

    We hope this helps you.

    RankBot

    1 year, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Failed subscriptiom’ is closed to new replies.