there are curently 2 erros
1)general http error
We encountered an error while trying to access your Sitemap. Please ensure that your Sitemap follows our guidelines and can be accessed at the location you provided, and then resubmit.
Examples
HTTP Error:
404
2) site map is html
Your Sitemap appears to be an HTML page. Please use a supported sitemap format instead.
Examples
Line 1
Tag:
html
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
1.
HTTP Error:
404
In the case where you are getting a 404 error. Simply head over to your WordPress admin area and go to Settings > Permalinks and hit the “Save Changes” button once even if you didn’t make any changes on the page.
Then head over to Rank math > Sitemap and chit save button once.
This should fix the issue.
2.
site map is html
Make sure that you submitted the correct XML sitemap to Google. You should submit the sitemap available on your website at https://domain.com/sitemap_index.xml
If you are sure you submitted the correct URL but you are still facing this error, check for a plugin conflict using Health Check plugin.
If you are running W3 Total Cache along with Rank Math on your website, make sure you create another user agent group and add the ‘googlebot’ user agent to it.
Looking forward to helping you. Thank you.
i had submitted the correct url it picked few site maps but still giving me error on post-sitmap
i am not using wp cache and there is no plugin conflict.
still i am not able to clear transients
it says something went wrong. i had check other plugin conflicts but non exists
the error is still there.
its been about 2 days and i am still not able to clear transient file
can you please look it up/
Hello,
The Cloudflare cache is still active on your sitemap file. Could you please temporarily disable it Cloudflare caching for your site and check if this issue will still be replicated?
I have also set as excluded your sitemaps in the cache plugin you have on the website, since it was also caching it.
Let us know how this goes. Thank you.
-
This reply was modified 5 years ago by
Alberto.
thanks alot for you support
i had cleared the cloud flare cache the sitmaps are being loaded by google
but i am still not able to clear the Transients files from rankmath.
it still give me the error 
please take a look if you could
thanks again
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
This is bit odd, it may suggest a communication issue with your database. Would you mind letting us know the kind of errors that you are experiencing while using the plugin that are prompting the need to clear transients?
Looking forward to helping you. Thank you.
well all issues are solved now and i don’t need to clear transient for any specific issue for now
but the option is still not working
if its not working then there is issue with the plugin.
if you could please check the site with provided credentials, it would be of great help
if you still want to know the issue,
the issue is with the addition of brand attribute to products. i had added brand to products but the schema is not being updated for rich result.
i guess schema structured data ain’t being updated and wanted to clear transient files so i might able to narrow down the cause
Hello,
The temporary link you provided doesn’t seem to work for me.
The option to clear transients should be working with the latest plugin release. Please ensure you have updated your plugin.
I have checked your site on google SDTT and there doesn’t seem to be any error or warning. Please let us know if what issue you are currently facing if any.
Looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
that is odd
the link is working for me. i still had updated the link and its duration.
i had updated the plugin but the error still presides. please tell if temporary login still don’t work for you. i will generate a new admin user temporarily in the system for you.
Hello,
Thank you for contacting Rank Math today.
The access link is still redirecting to your site homepage. Please check
Looking forward to helping you. Thank you.
.
