Facing indexing issues please need some assistance

#618645
  • Resolved Anonymous

    2 years, 1 month ago

    Rank Math free

    Hello,

    I was trying to submit indexing request on google search console and for the past one month the response i was getting was “indexing request rejected” and the reason shows is ” page fetch: Robot.txt file is unreachable”. I have submitted my sites web stories sitemap in google search console but the urls are not getting updated as in I have 20 webstories in my sitemap and google search console only shows 15. could you please help me out. please find the screencast here – https://www.loom.com/share/c811d3d8b34f4f439a17f8341cc1e95b?sid=ae4e7b0b-384a-4926-adbc-567c0ec5240e

    Thanks & Regards,
    Nishanth

Viewing 1 replies (of 1 total)
  • Marlow

    2 years, 1 month ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    This situation usually happens when there’s a problem with the file’s permissions or location on the server.

    Your hosting provider may be blocking Googlebot, or there may be a problem with the configuration of their firewall.

    Please contact your hosting provider for assistance. They should be able to help you resolve the issue and grant the necessary permissions to the robots.txt file so that search engines can crawl your website.

    You can also refer to this article here by Google regarding that issue:
    https://support.google.com/webmasters/answer/1067240?hl=en

    Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

    RankBot

    2 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Facing indexing issues please need some assistance’ is closed to new replies.