Facebook preview

#659501
Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to this issue.

    The preview image shown on Facebook is the same as what is set on your site:


    The following image was set as the open graph image https://www.ricetteromane.it/wp-content/uploads/2021/11/Acqua-che-bolle.jpg. You can change this from the Social Option in the Rank Math Meta Box. Click the Edit Snippet button and change the image from the Facebook tab. Kindly refer to this Knowledgebase on how to go about this: https://rankmath.com/kb/meta-box-social-tab/

    We hope this helps. Please let us know if you have further questions or concerns.

    Thank you.

    Anonymous
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Anonymous
    Rank Math free

    Check article:

    https://www.ricetteromane.it/primi-piatti/pasta-cacio-e-pepe/

    OG posted in rank math section in my site show a different image than preview.

    And page code is:

    <meta property=”og:image:secure_url” content=”https://www.ricetteromane.it/wp-content/uploads/2018/10/pasta-cacio-e-pepe.webp”&gt;

    Hello,

    We’ve checked your website and found that most of the plugins you’re using are backdated. We’ve updated the Rank Math and the Health Check plugin on your website. However, we can see your site is heavily cached. When we checked the normal version of the page, it showed the wrong image on og:image tag.

    But when we checked the non-cached version of the page, it was showing the correct image:

    In this case, we’d suggest you to get in touch with your hosting provider and ask them to clear any server-level, CDN caches and additionally to turn off the Guest Mode temporarily (If LightSpeed cache is enabled on the server level) and see if that works for you.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Facebook preview’ is closed to new replies.