Error with latest update on Elementor Publish Button

#806662
  • Resolved Anonymous
    Rank Math free

    I notice with the latest free update I cannot publish my elementor pages…

    I hit publish and it doesn’t update.

    If I deactivate rankmath it works fine though.

    I assume you a probably getting a lot of issues or requests about this problem…

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    The recent issue with Rank Math and Elementor was the “Publish” or “Update” button kept getting highlighted even after successfully publishing or saving the post which our developers are already aware of and are working on a fix for the next update of the plugin.

    In your case, the issue is different. The issue is that your WordFence application is blocking Rank Math’s API route for saving metadata.

    Please see the screenshot in the sensitive data section.

    To address this issue, you would need to whitelist our API routes in your WordFence. Please refer to this guide: https://rankmath.com/kb/meta-data-not-saving/#firewall

    As for your issues with the large data in your post_meta table, all the meta_keys from your video screencast are from Elementor. Our meta names always start with rank_math_* and our plugin doesn’t generate or modify Elementor-related metas. Can you please confirm if you already contacted Elementor about your database issue?

    Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Error with latest update on Elementor Publish Button’ is closed to new replies.