error with export

#607187
  • Resolved Anonymous
    Rank Math free

    hello
    i have error when i make export

    our domain http://www.map-tours.com

    Fatal error: Uncaught Error: join(): Argument #2 ($array) must be of type ?array, string given
    in /home/maptours/public_html/wp-content/plugins/seo-by-rank-math-pro/includes/admin/csv-import-export/class-exporter.php on line 417

    Call stack:

    join()
    wp-content/plugins/seo-by-rank-math-pro/includes/admin/csv-import-export/class-exporter.php:417
    RankMathPro\A\C\Exporter::process_robots()
    wp-content/plugins/seo-by-rank-math-pro/includes/admin/csv-import-export/class-exporter.php:255
    RankMathPro\A\C\Exporter::get_column_value()
    wp-content/plugins/seo-by-rank-math-pro/includes/admin/csv-import-export/class-exporter.php:584
    RankMathPro\A\C\Exporter::get_objects()
    wp-content/plugins/seo-by-rank-math-pro/includes/admin/csv-import-export/class-exporter.php:147
    RankMathPro\A\C\Exporter::get_items()
    wp-content/plugins/seo-by-rank-math-pro/includes/admin/csv-import-export/class-exporter.php:133
    RankMathPro\A\C\Exporter::process_export()
    wp-content/plugins/seo-by-rank-math-pro/includes/admin/csv-import-export/class-csv-import-export.php:131
    RankMathPro\A\C\CSV_Import_Export::maybe_do_export()
    wp-includes/class-wp-hook.php:308
    WP_Hook::apply_filters()
    wp-includes/class-wp-hook.php:332
    WP_Hook::do_action()
    wp-includes/plugin.php:517
    do_action()
    wp-admin/admin.php:175

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    It seems that you’re currently using the Rank Math PRO plugin, but the account you have used to open this ticket is the Rank Math free version.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?

    Back to the issue, please make sure that you’re using the latest version of Rank Math plugins. https://rankmath.com/changelog/

    If the issue still persists then it could be caused by conflicting plugins/themes on your website. Kindly make sure you are using the latest version of all the plugins and themes, please update if not yet.

    Here’s a guide for troubleshooting further if the issue persists:
    https://rankmath.com/kb/check-plugin-conflicts/

    You can also follow the steps in this video:
    https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Let us know how that goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘error with export’ is closed to new replies.