Error when doing Set Up Wizard

#680987
  • Resolved Anonymous

    1 year, 10 months ago

    Rank Math free

    Hi there,
    I am trying to install Rank Math on WP. I am installing SEO settings and it appeared to be running fine but it is now showing an undefined error and I am unable to proceed with the next steps. See screenshot: https://imgur.com/RnfO4RQ

Viewing 4 replies - 1 through 4 (of 4 total)
  • RankBot

    1 year, 10 months ago

    Hello,

    We apologize for the inconvenience you’re experiencing with the Rank Math Setup Wizard. We understand the importance of setting up your SEO properly, and we’re here to help.

    The error you’re encountering seems to be an undefined error, and we’d like to assist you in resolving this issue. To better understand the problem and provide a solution, could you please provide us with more details about the error message you’re seeing? Additionally, if there are any error logs or console messages, sharing those with us would be helpful.

    If you’re unable to proceed with the next steps, we recommend reaching out to our support staff by opening a support ticket here. Our support team is available 24x7x365 and will be able to assist you further with this issue.

    We appreciate your patience and cooperation as we work to resolve this issue for you.

    Sources:
    How to Access Rank Math’s Setup Wizard
    How to Setup Rank Math SEO Plugin Properly

    Rakibuzzaman Siam

    1 year, 10 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    It looks like the issue is with the calculate score option upon importing the Yoast data. In this case, you can continue the setup by skipping the importing process. After that, please try reimporting the data in WordPress Dashboard > Rank Math > Status & Tools > Import & Export > Other Plugins, then under the Yoast SEO column, uncheck the Calculate SEO Scores option below, and click the Import button.

    Please note that some options are only available in Advance Mode. If you are not able to find the Import & Export, please try to switch to Advance Mode: https://rankmath.com/kb/advanced-mode/

    Once the import process is done, you can recalculate the scores by following the steps from this link:
    https://rankmath.com/kb/rank-math-status-and-tools/#recalculate-seo-score-for-posts

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Anonymous

    1 year, 10 months ago

    Rank Math free

    That’s worked, thanks!

    Great

    1 year, 10 months ago

    Hello,

    We are glad to hear that this issue has been resolved. Thank you for letting us know. This ticket will be closed now, but you can always open a new one if you have any other questions or concerns. We are here to help you with anything related to Rank Math.

    We appreciate your patience and cooperation throughout this process.

    Thank you for choosing Rank Math.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Error when doing Set Up Wizard’ is closed to new replies.