Error to update to version 3.0.60 (rank math pro version)

#799023
  • Resolved Anonymous
    Rank Math free

    This error is displayed when I try to update the rank math pro version:

    Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

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  • Hello,

    I’m sorry to hear that you are facing an issue updating to Rank Math Pro version 3.0.60 and encountering the “PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature” error. This error typically occurs due to a few reasons, such as issues with the zip file, updating the PRO version while connected to the free account, or insufficient memory on the webserver.

    To resolve this issue, you can follow these steps:

    1. Check the Zip File: Ensure that the plugin zip file is not corrupted. You can download the latest Rank Math PRO version from your account and install it on your website.

    2. Update PRO Version While Connected to the Correct Account: If you are updating while connected to the free account, disconnect your account by navigating to Rank Math SEO → Dashboard → Help and click on Disconnect Account. Then reconnect your PRO account by clicking on Connect Now and selecting the correct account.

    3. Ensure Sufficient Storage Space: If the error persists, check if your web server has enough storage capacity for WordPress to unzip and upload the file’s contents. You may need to free up space or contact your web host for assistance.

    If you continue to experience issues after following these steps, please feel free to reach out to our support team for further assistance.

    Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you. If you have any more questions or need additional help, please don’t hesitate to ask.

    Sources:
    How to Fix PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature » Rank Math
    Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    Why Rank Math Settings Are Not Getting Saved? » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Error to update to version 3.0.60 (rank math pro version)’ is closed to new replies.