Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
Please ensure that your payment method supports the following:
– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
– Your IP is not a Proxy, or you are using any VPN or hosting service
If everything from the above is enabled and working, you can also try using a credit card instead.
You can also call your bank and ask what’s stopping the payment from going through and request them to approve it on your end.
Looking forward to helping you.
P.S. Please send a screencast as well if the issue persists. You can use a tool like Loom.
Hello,
It seems that you have successfully purchased Rank Math PRO with Contene AI Trial and marked this ticket as “Resolved”.
While we are at it, we highly recommend going through the following guides to set up the plugin completely and correctly:
https://rankmath.com/kb/how-to-setup/
and
https://rankmath.com/kb/how-to-use-content-ai/ (this is revolutionary)
If you still have any questions, just reply and we will be more than happy to clarify any doubts you might have.
