error open graph

#556838
Viewing 3 replies - 1 through 3 (of 3 total)
  • Rakibuzzaman Siam

    2 years, 6 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Here is a video you can follow as well:

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Looking forward to helping you.

    Thank you.

    Anonymous

    2 years, 6 months ago

    Rank Math free

    hello thanks for your replay
    for this solution you suggest already try it before but no result any help I appreciate thanks a lot

    Md. Sakib Khandaker

    2 years, 6 months ago

    Rank Math agency

    Hello,

    The lines you’re encountering on your shop page are just a warning, not an error.

    I’ve disabled WP_DEBUG_DISPLAY from your wp-config.php file and those are not appearing on the front end anymore.

    // Disable display of errors and warnings
define( 'WP_DEBUG_DISPLAY', false );
@ini_set( 'display_errors', 0 );

    Basically, the warning was appearing since your shop page is built on the Elementor, and even if it is being identified as a shop archive page, it doesn’t contain a post ID, which is why Rank Math was unable to go through with the intended procedure and was trying to set an image by calling the set_archive_image() function.

    In short, the warning was basically occurring on your shop page and since the search result page contains your product from the shop page, the warning was being displayed there as well.

    You can simply get rid of it by disabling WP_DEBUG_DISPLAY on your site, just as I did.

    Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.

    Thank you.

    RankBot

    2 years, 5 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘error open graph’ is closed to new replies.