Error on WP_CLI

#671102
  • Resolved Anonymous
    Rank Math free

    Hi, it is seems that Rank Math Core Version Plugin is causing this issues.v1.0.205

    this the error, all the sites which have one thing in common which is Rank Math Core.

    its causing this issue. please fix ASAP

    Website “Tarot Card Reader” (https://www.mirroreye.my): Failed to reset cache for the instance #3: PHP Warning: require_once(/var/www/vhosts/equilibrium.my/mirroreye.my/wp-content/themes/inc/core/class-astra-theme-options.php): Failed to open stream: No such file or directory in /var/www/vhosts/equilibrium.my/mirroreye.my/wp-content/themes/astra/functions.php on line 32
    Warning: require_once(/var/www/vhosts/equilibrium.my/mirroreye.my/wp-content/themes/inc/core/class-astra-theme-options.php): Failed to open stream: No such file or directory in /var/www/vhosts/equilibrium.my/mirroreye.my/wp-content/themes/astra/functions.php on line 32
    PHP Fatal error: Uncaught Error: Failed opening required ‘/var/www/vhosts/equilibrium.my/mirroreye.my/wp-content/themes/inc/core/class-astra-theme-options.php’ (include_path=’.:/opt/plesk/php/8.1/share/pear’) in /var/www/vhosts/equilibrium.my/mirroreye.my/wp-content/themes/astra/functions.php:32
    Stack trace:
    #0 /var/www/vhosts/equilibrium.my/mirroreye.my/wp-settings.php(611): include()
    #1 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/WP_CLI/Runner.php(1356): require(‘…’)
    #2 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/WP_CLI/Runner.php(1274): WP_CLIRunner->load_wordpress()
    #3 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/WP_CLI/Bootstrap/LaunchRunner.php(28): WP_CLIRunner->start()
    #4 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/bootstrap.php(78): WP_CLIBootstrapLaunchRunner->process()
    #5 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/wp-cli.php(32): WP_CLIbootstrap()
    #6 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/boot-fs.php(17): require_once(‘…’)
    #7 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/wpt-wp-cli.php(31): require_once(‘…’)
    #8 {main}
    thrown in /var/www/vhosts/equilibrium.my/mirroreye.my/wp-content/themes/astra/functions.php on line 32
    Fatal error: Uncaught Error: Failed opening required ‘/var/www/vhosts/equilibrium.my/mirroreye.my/wp-content/themes/inc/core/class-astra-theme-options.php’ (include_path=’.:/opt/plesk/php/8.1/share/pear’) in /var/www/vhosts/equilibrium.my/mirroreye.my/wp-content/themes/astra/functions.php:32
    Stack trace:
    #0 /var/www/vhosts/equilibrium.my/mirroreye.my/wp-settings.php(611): include()
    #1 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/WP_CLI/Runner.php(1356): require(‘…’)
    #2 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/WP_CLI/Runner.php(1274): WP_CLIRunner->load_wordpress()
    #3 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/WP_CLI/Bootstrap/LaunchRunner.php(28): WP_CLIRunner->start()
    #4 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/bootstrap.php(78): WP_CLIBootstrapLaunchRunner->process()
    #5 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/wp-cli.php(32): WP_CLIbootstrap()
    #6 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/boot-fs.php(17): require_once(‘…’)
    #7 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/wpt-wp-cli.php(31): require_once(‘…’)
    #8 {main}
    thrown in /var/www/vhosts/equilibrium.my/mirroreye.my/wp-content/themes/astra/functions.php on line 32
    Error: There has been a critical error on this website.Learn more about troubleshooting WordPress. There has been a critical error on this website.

    2. Website “The Allergy Center” (https://www.allergy.my): Failed to reset cache for the instance #24: PHP Warning: require(/var/www/vhosts/equilibrium.my/Allergy.my/wp-content/themes//includes/settings-functions.php): Failed to open stream: No such file or directory in /var/www/vhosts/equilibrium.my/Allergy.my/wp-content/themes/hello-elementor/functions.php on line 193
    Warning: require(/var/www/vhosts/equilibrium.my/Allergy.my/wp-content/themes//includes/settings-functions.php): Failed to open stream: No such file or directory in /var/www/vhosts/equilibrium.my/Allergy.my/wp-content/themes/hello-elementor/functions.php on line 193
    PHP Fatal error: Uncaught Error: Failed opening required ‘/var/www/vhosts/equilibrium.my/Allergy.my/wp-content/themes//includes/settings-functions.php’ (include_path=’.:/opt/plesk/php/8.1/share/pear’) in /var/www/vhosts/equilibrium.my/Allergy.my/wp-content/themes/hello-elementor/functions.php:193
    Stack trace:
    #0 /var/www/vhosts/equilibrium.my/Allergy.my/wp-settings.php(611): include()
    #1 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/WP_CLI/Runner.php(1356): require(‘…’)
    #2 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/WP_CLI/Runner.php(1274): WP_CLIRunner->load_wordpress()
    #3 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/WP_CLI/Bootstrap/LaunchRunner.php(28): WP_CLIRunner->start()
    #4 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/bootstrap.php(78): WP_CLIBootstrapLaunchRunner->process()
    #5 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/wp-cli.php(32): WP_CLIbootstrap()
    #6 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/boot-fs.php(17): require_once(‘…’)
    #7 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/wpt-wp-cli.php(31): require_once(‘…’)
    #8 {main}
    thrown in /var/www/vhosts/equilibrium.my/Allergy.my/wp-content/themes/hello-elementor/functions.php on line 193
    Fatal error: Uncaught Error: Failed opening required ‘/var/www/vhosts/equilibrium.my/Allergy.my/wp-content/themes//includes/settings-functions.php’ (include_path=’.:/opt/plesk/php/8.1/share/pear’) in /var/www/vhosts/equilibrium.my/Allergy.my/wp-content/themes/hello-elementor/functions.php:193
    Stack trace:
    #0 /var/www/vhosts/equilibrium.my/Allergy.my/wp-settings.php(611): include()
    #1 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/WP_CLI/Runner.php(1356): require(‘…’)
    #2 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/WP_CLI/Runner.php(1274): WP_CLIRunner->load_wordpress()
    #3 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/WP_CLI/Bootstrap/LaunchRunner.php(28): WP_CLIRunner->start()
    #4 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/bootstrap.php(78): WP_CLIBootstrapLaunchRunner->process()
    #5 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/wp-cli.php(32): WP_CLIbootstrap()
    #6 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/boot-fs.php(17): require_once(‘…’)
    #7 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/wpt-wp-cli.php(31): require_once(‘…’)
    #8 {main}
    thrown in /var/www/vhosts/equilibrium.my/Allergy.my/wp-content/themes/hello-elementor/functions.php on line 193
    Error: There has been a critical error on this website.Learn more about troubleshooting WordPress. There has been a critical error on this website.

    3. Website “J Star Capital Sdn. Bhd.” (https://www.jscapital.my): Failed to reset cache for the instance #26: PHP Warning: require(/var/www/vhosts/equilibrium.my/jscapital.my/wp-content/themes//includes/settings-functions.php): Failed to open stream: No such file or directory in /var/www/vhosts/equilibrium.my/jscapital.my/wp-content/themes/hello-elementor/functions.php on line 193
    Warning: require(/var/www/vhosts/equilibrium.my/jscapital.my/wp-content/themes//includes/settings-functions.php): Failed to open stream: No such file or directory in /var/www/vhosts/equilibrium.my/jscapital.my/wp-content/themes/hello-elementor/functions.php on line 193
    PHP Fatal error: Uncaught Error: Failed opening required ‘/var/www/vhosts/equilibrium.my/jscapital.my/wp-content/themes//includes/settings-functions.php’ (include_path=’.:/opt/plesk/php/8.1/share/pear’) in /var/www/vhosts/equilibrium.my/jscapital.my/wp-content/themes/hello-elementor/functions.php:193
    Stack trace:
    #0 /var/www/vhosts/equilibrium.my/jscapital.my/wp-settings.php(611): include()
    #1 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/WP_CLI/Runner.php(1356): require(‘…’)
    #2 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/WP_CLI/Runner.php(1274): WP_CLIRunner->load_wordpress()
    #3 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/WP_CLI/Bootstrap/LaunchRunner.php(28): WP_CLIRunner->start()
    #4 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/bootstrap.php(78): WP_CLIBootstrapLaunchRunner->process()
    #5 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/wp-cli.php(32): WP_CLIbootstrap()
    #6 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/boot-fs.php(17): require_once(‘…’)
    #7 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/wpt-wp-cli.php(31): require_once(‘…’)
    #8 {main}
    thrown in /var/www/vhosts/equilibrium.my/jscapital.my/wp-content/themes/hello-elementor/functions.php on line 193
    Fatal error: Uncaught Error: Failed opening required ‘/var/www/vhosts/equilibrium.my/jscapital.my/wp-content/themes//includes/settings-functions.php’ (include_path=’.:/opt/plesk/php/8.1/share/pear’) in /var/www/vhosts/equilibrium.my/jscapital.my/wp-content/themes/hello-elementor/functions.php:193
    Stack trace:
    #0 /var/www/vhosts/equilibrium.my/jscapital.my/wp-settings.php(611): include()
    #1 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/WP_CLI/Runner.php(1356): require(‘…’)
    #2 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/WP_CLI/Runner.php(1274): WP_CLIRunner->load_wordpress()
    #3 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/WP_CLI/Bootstrap/LaunchRunner.php(28): WP_CLIRunner->start()
    #4 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/bootstrap.php(78): WP_CLIBootstrapLaunchRunner->process()
    #5 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/wp-cli.php(32): WP_CLIbootstrap()
    #6 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/vendor/wp-cli/wp-cli/php/boot-fs.php(17): require_once(‘…’)
    #7 /usr/local/psa/admin/plib/modules/wp-toolkit/vendor/wp-cli/wpt-wp-cli.php(31): require_once(‘…’)
    #8 {main}
    thrown in /var/www/vhosts/equilibrium.my/jscapital.my/wp-content/themes/hello-elementor/functions.php on line 193
    Error: There has been a critical error on this website.Learn more about troubleshooting WordPress. There has been a critical error on this website.

Viewing 15 replies - 1 through 15 (of 20 total)
  • Anonymous
    Rank Math free

    after I have deactivate the plugin rank math core, I am not getting this error anymore. and the pages can cache normally. now the cache for the website is being affected.

    Hello,

    We released a quick Beta update you can try to see if that helps.

    Please enable the Beta update by following this:
    https://rankmath.com/kb/version-control/#beta-updates

    beta update

    If you are unable to see an update, please clear Rank Math’s transients from:
    WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients > Remove transients
    remove transients rank math

    Please clear the caches, server, and WordPress after updating.

    You can disable the Beta updates once you update to the latest version and if the issue is fixed.

    We are here to assist. Thank you.

    Anonymous
    Rank Math free

    HI,

    I have tried the beta, and downgrade 4 versions down and tested, the issue is still present, only able to disable the Rank Math Plugins for now which fixed the issues

    Anonymous
    Rank Math free

    for some reason, rank math is disturbing the URI/URL for wordpress and causing this error.

    I have contacted the Theme for astra and Hello, and Also with Wp Rocket and Asset Clean UP Pro, the errors aren’t coming from them, and as testing 1v1 with plugins, it was clearly identified Rank Math Core was causing this issue. as the site are productions I have to disable them, as the pages are not caching at all and going to 404 Errors,

    Hello,

    Looking at the error logs we don’t see any reference to our plugin so this doesn’t seem to be an issue caused by Rank Math but rather by the themes/plugins referenced in the error logs.

    We even looked at the stack trace and that doesn’t reference the plugin in any way.

    In most cases, when this happens it’s caused by a lack of memory on the server to handle the requests so we recommend making sure that you have enough resources allocated to each instance to get the actions working.

    Don’t hesitate to get in touch if you have any other questions.

    Anonymous
    Rank Math free

    Hi,

    The error is not there when rank math plugin is not active,

    I have checked with the theme devs, php memory is running on 5GB and I’m on a VPS

    Rank math plugin is causing the URI to be messed up for some reason. Only occurring on WP 6.4.1

    Hello,

    In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Alternatively, you can create a staging site with the same issue so we can investigate the issue freely.

    Here is a guide that could be really useful for you on how to create a staging site: https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/

    We really look forward to helping you.

    Anonymous
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Anonymous
    Rank Math free

    HI,

    I have provided the needed credentials for you to access the plugin and see what is going on.

    Anonymous
    Rank Math free

    Hi, any updates on this matter

    Anonymous
    Rank Math free

    HI,

    is there any update guys, cause its been awhile now.

    Anonymous
    Rank Math free

    Following this ticket as it effects my sites too …

    Anonymous
    Rank Math free

    any updates or at least progress info?

    Anonymous
    Rank Math free

    Hi,

    Honestly I have no idea, the support has stopped responding already to this ticket and the other ticket,

    No idea why they are not responding to this bug or coming out with a fixed or anything.

    Hello,

    Apologies for the delay as we prioritize older tickets, and whenever you post a reply here, your ticket is getting bumped to the top.

    However, we’ve checked your website but couldn’t replicate the error. Can you please where you’re getting this error so that we can check the issue further for you?

    You can also use a tool like https://loom.com to share a screencast with us. A visual representation of the issue will help us to understand it better.

    Looking forward to helping you.

    Thank you.

Viewing 15 replies - 1 through 15 (of 20 total)

You must be logged in to reply to this ticket.