Hello,
Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.
It seems that you’re currently using the Rank Math PRO plugin, but the account you have used to open this ticket is the Rank Math free version.
Can you please search and forward a receipt from FastSpring.com so we can locate your account and verify it?
For your issue, please revalidate the URL on GSC as I can see it’s currently in an indexable state with index robots meta directive.
https://search.google.com/test/rich-results/result?id=bBjsIBQxGdGc8EXyj3SHyA
Looking forward to hearing back from you.
Hello,
thank you very much for the quick feedback.
However, I do not understand all the information.
I don’t know fastspring.com, thus I can’t search and find a receipt.
Likewise, I do not currently want a Pro account, since I do not know at all at this first use whether I can successfully handle RankMath, that is, really understand it and whether it will serve me successfully. I assume so, with all the good explanations on the website, the excellent support, the many users and the really good appearance, but I want to make my own experiences.
And my intention is and was to deal with the free version first.
Why I should have a pro version I don’t really understand.
Maybe you can give me some information about that.
In any case, I am asking you to convert my account to a free account.
When I click on the link you provided, I get a Google site with green check marks, which means that everything is fine.
But I do not understand the whole thing yet.
So far first my information.
Please give me feedback on the above points.
Thank you very much in advance.
Have a nice day.
Kind regards
Siegfried
Hello,
I apologize if you had difficulties understanding my last reply in this thread.
We can see that you’re currently using Rank Math PRO according to the source code of your site:
https://i.rankmath.com/i/mAjMU0
This is why we asked if you’re using Rank Math PRO, please share the purchase receipt from FastSpring.com with us, so that we can locate your PRO account.
The Rich Results Test I’ve shared, clearly represents that your URLs are crawlable and indexable on Google. Please Submit an indexing request via URL Inspection Tool or you can simply click on the Test Live URL to see the current state of your URLs.
https://i.rankmath.com/i/tpyzQJ
Let me know if you’re still experiencing issues.
I’m looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
