Error Message

#617816
  • Resolved Anonymous
    Rank Math free

    I am receiving the following error message: WordPress database error: [Table ‘churchpropertyinsurance_newchurch.wp_rank_math_redirections_cache’ doesn’t exist]
    SELECT * FROM wp_rank_math_redirections_cache WHERE ( object_id = 7 and object_type = ‘post’ ) ORDER BY object_id DESC

Viewing 6 replies - 1 through 6 (of 6 total)
  • Anonymous
    Rank Math free

    Also seeing this error message:

    WordPress database error: [Table ‘churchpropertyinsurance_newchurch.wp_rank_math_redirections_cache’ doesn’t exist]
    SELECT * FROM wp_rank_math_redirections_cache WHERE ( object_id = 9245 and object_type = ‘post’ ) OR BINARY from_url = ‘blog/2023/01/high-inflation-hits-churches-and-church-insurance-providers’ ORDER BY object_id DESC

    WordPress database error: [Table ‘churchpropertyinsurance_newchurch.wp_rank_math_redirections’ doesn’t exist]
    SELECT * FROM wp_rank_math_redirections WHERE status = ‘active’ AND ( sources like ‘%a:2:{s:7:\”pattern\”;s:72:\”blog/2023/01/high-inflation-hits-churches-and-church-insurance-providers\”;s:10:\”comparison\”;s:5:\”exact\”;}%’ or sources like ‘%blog%’ or sources like ‘%2023%’ or sources like ‘%01%’ or sources like ‘%high%’ or sources like ‘%inflation%’ or sources like ‘%hits%’ or sources like ‘%churches%’ or sources like ‘%and%’ or sources like ‘%church%’ or sources like ‘%insurance%’ or sources like ‘%providers%’ ) ORDER BY updated DESC

    WordPress database error: [Table ‘churchpropertyinsurance_newchurch.wp_rank_math_redirections’ doesn’t exist]
    SELECT * FROM wp_rank_math_redirections WHERE status = ‘active’ ORDER BY updated DESC

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    The issue seems to point to your Redirection module. For your initial troubleshooting, please head over to your WordPress Dashboard > Rank Math > Status & Tools > Database tools and click on the button “Re-create Database Tools”. You may also refer to this guide: https://rankmath.com/kb/recreate-missing-database-tables/

    After that, check if you are still having the same issue with Rank Math’s redirection settings.

    If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Anonymous
    Rank Math free

    Yes that solved this issue. However by turning that off doesn’t that affect the managing of redirects?

    Hello,

    Could you please confirm which option you are turning off or disabling?

    The steps provided by my colleague are to click the recreate database tables only, and should not affect your redirects.

    Looking forward to helping you.

    Anonymous
    Rank Math free

    Thanks!

    Hello,
    
    You’re welcome.

    We are super happy that this issue is already resolved. If you have any other questions in the future, know that we are here to help you.
    
    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
    
    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
    
    Thank you.

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