Error Connecting Rank Math in WordPress Multisite

#1333
  • Resolved Anonymous

    5 years, 9 months ago

    Rank Math free

    I am running a WordPress multi site and I am getting this error; ‘Sorry, you are not allowed to access this page’ when trying to connect Rank Math in my sub-sites. Please assist.

    • This topic was modified 5 years, 9 months ago by .
Viewing 7 replies - 1 through 7 (of 7 total)
  • Todd

    5 years, 9 months ago

    Rank Math free

    Hi,

    I am so sorry about that.

    Could you please update to the latest version of Rank Math? We fixed this issue a few updates back.

    Could you please check and get back to us?

    Anonymous

    5 years, 9 months ago

    Rank Math free

    I am not seeing an update for Rank Math, I am currently running version 1.0.21

    Todd

    5 years, 9 months ago

    Rank Math free

    Hi,

    I am so sorry to trouble you further but can you please edit the first post again and enter your WP logins so we can check this further?

    Michael Davis

    5 years, 9 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    Your sensitive data only contains the site URL, kindly also share the user name and password for a temporary admin user. You could also install and use this plugin to grant us some access.

    Looking forward to helping you. Thank you.

    ​​​​​​

    Anonymous

    5 years, 9 months ago

    Rank Math free

    Sorry for the delay in responding. Currently on holiday, so don’t have access to internet at all times. I have edited the sensitive data to include the information requested. Thanks.

    Anonymous

    5 years, 9 months ago

    Rank Math free

    It appears to be working now, so I will monitor and keep you posted.

    Mili

    5 years, 9 months ago

    Hi,

    We are glad it works for you now.
    Let us know if you still need help.

    Thank you for using Rank Math.

    RankBot

    1 year, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Error Connecting Rank Math in WordPress Multisite’ is closed to new replies.