Hello,
We apologize for the inconvenience you’re experiencing with the Redirections feature. The error message you’re seeing is related to a technical issue within the Rank Math plugin.
To resolve this, we recommend updating Rank Math to the latest version. If you are already using the latest version, please try disabling and re-enabling the Redirections module to see if that resolves the issue.
If the problem persists after updating or re-enabling the module, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you.
Kind regards.
Sources:
Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math
Random URLs Redirecting Even When No Redirect Was Created » Rank Math
How to Create & Edit Redirects Using CSV » Rank Math
How to Import Redirection Plugin Data & Migrate to Rank Math SEO » Rank Math
After disabling and re-enabling the Redirections module, the error is gone. If the issue persists, I will let you know. I hope redirection module will work. Thanks.
Hello,
We’ve checked your site, and it seems that you’re using Rank Math PRO but the account you have used to open this ticket is the Rank Math free version.
Can you please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it?
Also, the user you have shared for your dev site does not have access to your plugins section. Please update it so we can investigate properly.
Looking forward to helping you.
My subscription expired a couple of weeks ago. Anyway, I’ll check and let you know after creating a few redirections. Thanks.
Hello,
Sure, let us know how this goes.
Meanwhile, if you have any other concerns, please don’t hesitate to contact us anytime to assist you further.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
