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Error 503 began to appear frequently on the site. And we observed that this behavior was caused by the RankMath plugin. When editing pages, errors appear in the console (sent a screenshot) and the site admin panel freezes and error 503 service unavailable appears. With the plugin disabled everything works fine.
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Hello,
Thank you for contacting Rank Math support.
To help you investigate this issue, we might need to take a closer look at your website and settings. Please follow these steps:
- Edit the first post on this ticket and include your WordPress logins in the Sensitive Data section. This is a secure section that only our support staff can access.
- Make sure you take a complete backup of your website before sharing the information with us.
- If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
- You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/
We appreciate your cooperation and patience. Thank you for choosing Rank Math.
- Edit the first post on this ticket and include your WordPress logins in the Sensitive Data section. This is a secure section that only our support staff can access.
Viewing 2 replies - 1 through 2 (of 2 total)
The ticket ‘Error 503 began to appear frequently on the site.’ is closed to new replies.