DUPLICATE QUERIES: seo-by-rank-math

#804932
  • Resolved Anonymous

    7 months, 4 weeks ago

    Rank Math free

    Please see the attached Duplicate Queries related to Rank Math

    I understand that some are in combination with WPML & there is one that is isolated specifically to your plugin

    Rank Math Duplicate Queries

Viewing 6 replies - 1 through 6 (of 6 total)
  • Jeremy

    7 months, 3 weeks ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    We would like to check this closely on your website’s WP admin dashboard so we can have an idea of the situation and share advice accordingly.

    Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Anonymous

    7 months, 3 weeks ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Anonymous

    7 months, 3 weeks ago

    Rank Math free

    Thank you for the response, I have attached the information pertaining to your request

    Ike

    7 months, 3 weeks ago

    Hello,

    We activated the Query monitor plugin on your site and Rank Math was not referenced in any of the duplicate queries:
    https://imgur.com/fUlg7te

    Kindly let us know how to replicate the same issue you are facing. You can use tools like Imgur for screenshots or Loom for screencasts.

    We look forward to helping you further.

    Thanks.

    Anonymous

    7 months, 3 weeks ago

    Rank Math free

    You are testing this on the backend, please load the frontend of our website; such as: https://ellasbubbles.com

    Miguel

    7 months, 3 weeks ago

    Hello,

    The duplicate queries you see are being triggered by the function icl_get_string_by_id() and that happens because of the fact that you have a multilingual website.

    The functions being called are for the site name and site description from our plugin and it’s trying to load those for the languages of the homepage, hence the duplication you are seeing.

    If you look at the time for those you’ll see that they take 3 milliseconds, which is even less than a blink of an eye, so this won’t cause any issues with the performance of the website.

    Don’t hesitate to get in touch if you have any other questions.

    RankBot

    6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘DUPLICATE QUERIES: seo-by-rank-math’ is closed to new replies.