Hello,
Thank you for reaching out to us regarding the duplicate accounts issue. We apologize for any inconvenience this may have caused.
To merge your accounts or change the email connected to your PRO plan, please follow these steps:
- Navigate to the Rank Math Support Forum to open a ticket.
- In the Ticket Title section, enter a one-line summary of the issue.
- Provide more details in the Ticket Question section.
- In the Sensitive Data section, enter the email addresses you want to connect to your PRO account or specify which account you want to keep.
- If you have an old invoice, please include a screenshot of it in the Sensitive Data section.
- Click the SUBMIT YOUR TICKET button.
Our support team will then locate your accounts and assist you in merging them or changing the email associated with your PRO plan as per your request.
If you wish to delete the thierrymazue1 account, please mention this in your ticket, and our team will take care of it for you.
For any further assistance or if you have additional questions, feel free to let us know in the ticket. We are here to help you.
Thank you for your understanding and cooperation.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How to Delete Your Rank Math Account » Rank Math
How to Restore Missing Content AI Credits » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
