Do I need to delete my old install of rankmath pro after buying a new subscripti

#567082
  • Resolved Anonymous
    Rank Math free

    Do I need to delete my old install of rankmath pro after buying a new subscription?

    Also, when I go to “My Account” on your website, it doesn’t show that I have a pro subscription.

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  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    I can confirm that you are in the right account with the PRO subscription as it shows in your profile: Rank Math support

    You won’t need to delete your old install of Rank Math PRO after buying a new subscription. Although you should always use the latest version of both Rank Math Free and Pro versions:
    https://rankmath.com/changelog/

    Please head over to your Rank Math account and you should be able to download the PRO plugin on that page. Please refer to my screenshot below:

    Rank Math support

    You can also go through this video tutorial that shows you how to get started with your PRO/Business license:
    https://www.youtube.com/watch?v=nCDe67K_3rA

    Hope that helps. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Do I need to delete my old install of rankmath pro after buying a new subscripti’ is closed to new replies.