display problems

#667583
  • Resolved Anonymous
    Rank Math free

    Hello, it happens that this is the third time that the content of pages like https://chichenitza7.com/tours/ or https://chichenitza7.com/es/noticias/ the content stops being displayed,

    On one of the previous occasions, my hosting support told me that RankMath was generating the conflict and by deactivating the plugin it was solved,

    On this occasion, whether I activate RankMath or WooCommerce, the problem occurs again,

    I hope you can help me solve it permanently so that it doesn’t happen again,

    Thank you so much

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hello,

    I apologize for the issue you are facing with the display of content on your website. I understand that you have experienced this problem multiple times, and it seems to be related to Rank Math and WooCommerce plugins.

    To troubleshoot this issue and determine if it is a conflict with Rank Math or another plugin, I recommend performing a plugin conflict check. This will help identify if any plugins are conflicting with Rank Math and causing the content display problem.

    Here are the steps to perform a plugin conflict check:

    1. Install and activate the Health Check plugin. You can follow the instructions in this guide: Installing the Health Check Plugin.

    2. Once the Health Check plugin is activated, go to the “Site Health” option in the WordPress menu. You can find it by hovering over “Tools” in the left menu and clicking on “Site Health.”

    3. Enable the Troubleshooting Mode in the Health Check plugin. This mode will temporarily disable all plugins except for Rank Math and switch to the default WordPress theme.

    4. Check if the content display issue still occurs with only Rank Math and the default theme active. If the problem persists, it indicates that there might be an issue with Rank Math itself.

    5. If the issue is resolved with only Rank Math and the default theme active, you can start enabling other plugins one by one while checking if the problem reoccurs. This will help identify which plugin is conflicting with Rank Math.

    If you find that a specific plugin is causing the conflict, I recommend contacting the developer of that plugin to have the issue resolved. Alternatively, you can let us know which plugin is causing the conflict, and we will do our best to assist you in resolving the conflict from our end.

    If the issue persists even with only Rank Math and the default theme active, please let us know directly on our support forum at Rank Math Support. Our support team will be able to provide further assistance and guide you through the necessary steps to resolve the issue.

    I apologize for any inconvenience caused, and we appreciate your patience and cooperation in resolving this matter. If you have any further questions or concerns, please feel free to ask.

    Thank you.

    Sources:
    Confirming a Theme/Plugin Conflict With Rank Math
    Random URLs Redirecting Even When No Redirect Was Created » Rank Math
    Why Rank Math Settings Are Not Getting Saved? » Rank Math

    Anonymous
    Rank Math free

    I have already done the process of deactivating all the plugins and then activating them one by one and it is when Rank Math is activated that the error appears again

    Anonymous
    Rank Math free

    I have done the debugging again, this time activating Rank Math first, followed by WooCommerce, and I have continued with the rest of the plugins, finally, I have only left the Google Listings and Ads plugin disabled.

    So far, everything is going well, so I will close the ticket. If the problem arises again, I will return to you to request your help.

    Thank you so much.

    Hello,

    Sure thing! Please reach out again if this issue pops up again.

    In the meantime, we’ll be closing this ticket, but you can always open a new one when you need to.

    Thank you for choosing Rank Math

Viewing 4 replies - 1 through 4 (of 4 total)

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