disconnect website in my RankMath account

#606877
  • Resolved Anonymous

    2 years, 2 months ago

    Rank Math free

    Hi,

    I have a client’s website connected in my RankMath account, please see screenpic 1 in Sensitive Data, but it is not connected from the WordPress Dashboard, see screenpic 2 in Sensitive Data.

    I want to disconnect the website in my RankMath account as I want the client to open her own RankMath account and connect the website to it.

    What will happen when I click “disconnect” in my rankmath account? Will it affect anything on the website?

    After I do this, how can the client add the website in her new RankMath account?

    I can’t remember how I added the website in my account, and I can’t see an “add” button where you can connect another website.

    Thanks!

Viewing 1 replies (of 1 total)
  • Jeremy

    2 years, 2 months ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    Disconnecting your Rank Math account from the plugin will not cause any issues in terms of SEO.

    Please make sure that you are currently logged in to your desired Rank Math account and head over to your WordPress Dashboard > Rank Math > Dashboard > Help and connect your client’s account there.

    If the issue persists, please refer to this guide: https://rankmath.com/kb/problems-while-connecting-account/

    Let us know how that goes. Looking forward to helping you.

    RankBot

    2 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘disconnect website in my RankMath account’ is closed to new replies.