Hello, we’re sorry to hear about the inconvenience you’re facing with your Rank Math Pro purchase. To merge both accounts or change the email connected to your Pro plan, please open a ticket with our support team through the Rank Math Support Forum. In the ticket, provide the email address you used to purchase the Pro plan or a screenshot of the invoice you received from FastSpring.com. Our support team will then locate your Pro account and make the necessary changes as per your request. Thank you for reaching out to us!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Rank Math PRO – Pricing Plans for Businesses & Individuals
Why Should You Avoid Group Buying and Sharing Rank Math PRO Subscription? » Rank Math
How to Cancel Your Rank Math PRO Subscription » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
We can merge both accounts for you, please tell us the preferred email address and we will do the needful.
Please share the email ID in the below format:
Make this email primary: { preferred primary email here }
Discard this email: { email to be discarded here }
Once we receive your confirmation, we will merge the accounts.
We look forward to hearing back from you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
We have made the change for you.
Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
