Hello,
Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.
Can you please follow the steps mentioned in the guide below to see if that resolves the issue for you?
https://rankmath.com/kb/meta-data-not-saving/
Besides, you may share your site URL with us. So that we can check as well.
Looking forward to helping you.
Thank you.
Hi Sakib,
Thank you for your response,
highly appreciate it if you can check on your side because I try to do it, please help me to do it
[MOVED TO THE SENSITIVE DATA SECTION]
Hello,
I tried to replicate the issue on your site, but unfortunately, I was unable to replicate the same.
It looks like the meta description changes are being saved correctly. Please refer to the screencast attached in the sensitive data section.
Can you please share a screencast of your issue if I misunderstood?
Looking forward to helping you.
Thank you.
Hi Sakib
Yes it changes there, I mean when you look at the website through Google search, the details shown there are different, the changes we make to the home page are not shown there
please refer the link
bit.ly/43uyRJ9
Hello,
Thank you so much for the clarification.
It appears you have an issue with duplicate meta description on your site:
This is why Google is picking up the first meta description mentioned in your page source code.
I tested and can confirm that it’s your current theme that generates the duplicate meta description.
Please get in touch with your theme provider to learn how you can prevent your theme from generating meta description.
Thank should help you to fix the issue.
Note: The changes should be reflected on Google after the next crawl.
Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.
Thank you.
Hi Sakib,
ok I will contact our theme provider
Thank you for your help
Hello,
You’re most welcome!
We’ll keep this ticket open till your issue gets resolved.
Please do not hesitate to let us know if you need our assistance with anything else.
Thank you.
Hello,
We are glad that we were able to address your concerns.
Can you please confirm if the issue is resolved and we can close the ticket or if you still need our assistance with this?
Looking forward to hearing from you.
Hi Asrani,
Still solving my issue from the Theme provider side,
please see the comments
https://imgur.com/pMxqWPi
Hi Sakib & Asrani,
As per the instruction by the provider, I clear all hosting clashes, but still same issue I’m facing, could you please check from your side
please see the comments https://imgur.com/pMxqWPi
Hello,
Apologies for the delay as this ticket seems to have been stuck in our drafts section for some reason.
The meta description is already displaying the correct data in the source code.
You can verify that using these tools:
https://heymeta.com
https://rankmath.com/tools/meta-tag-analyzer/
In this case, you may check if you are still viewing a cached version of your site on the search results pages.
Here’s a link for more information:
https://rankmath.com/kb/different-meta-title-and-description/#page-not-indexed
Since the correct meta description is already showing in the page’s source code, then you may need to give Google some time to recrawl your site and apply the changes.
Hope that helps.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
