Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
We would love to process this refund as per our 30-day refund policy but can you please let us know what you didn’t like about Rank Math PRO and Content AI? This will help us make it better so you can give it another shot in the future.
Let us know if you need assistance with anything else.
Thank you.
Of course,
First of all thank you for dealing with our ticket.
To put it simply , our score on Ahrefs (site audit) fell from 90 to 75, all redirects broke, the sitemap was showing gibberish instead of a list of articles/pages.
The stats part was showing a blank page and other issues that I would not consider major.
I hope that helps your implementation in the future.
Best
Beev team
Hello,
Thank you for your feedback, we will share this with our Dev team for improvement. We appreciate it.
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
As of the month date, you won’t be able to access those PRO files in the member area on Rank Math.
We really look forward to hearing back from you. Thank you.
