Dashboard menu notification won’t disappear.

#724765
  • Resolved Anonymous

    1 year, 8 months ago

    Rank Math free

    Hello, I have a red notification next to “dashboard” on my rankmath menu bar. However, when I click in the dashboard, there are no notifications showing. All I see is my dashboard with no further notification bars or anything. Can anyone tell me how to get rid of this? I have already cached the browser and removed transients.

    Any help appreciated.
    Kerry

Viewing 3 replies - 1 through 3 (of 3 total)
  • RankBot

    1 year, 8 months ago

    Hello Kerry,

    We’re sorry to hear about the issue you’re facing with the notification on your Rank Math dashboard menu. If you’ve already tried clearing the browser cache and removing transients, but the notification still persists, we recommend reaching out to our support team directly from here. Our team is always more than happy to help.

    Thank you for bringing this to our attention, and we appreciate your understanding.

    Best regards.

    Sources:
    We Detected New Post Type(s) » Rank Math
    How to Display Analytics Stats in Frontend » Rank Math
    Using Rank Math’s ‘Quick Actions’ Admin Menu Item
    Website Not Shown In Rank Math Account Area » Rank Math

    Anonymous

    1 year, 8 months ago

    Rank Math free

    Hello, thank you. That’s where I started my search for the answer and I was directed to start this support ticket.

    Kerry

    Adetayo

    1 year, 8 months ago

    Hello,

    Thank you for contacting Rank Math support.

    It seems you are referring to the red notification icon I pointed to in the image below:

    We recently rolled out Content AI to free users. We are giving away 750 credits a month. And that icon is to notify users of this update.

    You will also notice the ‘Free’ text notification on the Content AI module.

    Hope this helps, and please do not hesitate to let us know if you need our assistance with anything else.

    Thank you.

    RankBot

    1 year, 7 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Dashboard menu notification won’t disappear.’ is closed to new replies.