Hello,
I’m sorry to hear about the issue you are facing with the custom post type “routes” taking more than a minute to open from the WordPress dashboard. Based on the information you provided and the screenshot you shared, it seems that the slowdown is related to Rank Math.
From your description, it appears that deactivating Rank Math resolves the slow loading issue for the custom post type “routes.” This behavior suggests that there might be a conflict or performance impact caused by Rank Math specifically with this custom post type.
To address this problem, I recommend the following steps:
-
Check Rank Math Settings: Verify if there are any specific settings within Rank Math related to custom post types that might be causing the slowdown for the “routes” post type.
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Review Other Plugins: Ensure that there are no other plugins conflicting with Rank Math that might be affecting the loading time of the “routes” custom post type.
-
Update Rank Math: Make sure you are using the latest version of Rank Math to benefit from any performance improvements or bug fixes.
If after checking these steps, the issue persists, you may need to further investigate the specific configuration or settings related to Rank Math and the “routes” custom post type.
If you need further assistance or if you have any additional details to share, please reply here, and a human agent from the Rank Math Support team will assist you promptly.
Thank you for bringing this concern to our attention. We are here to help you resolve this issue efficiently.
Sources:
Does Installing Rank Math Slow Down My Website? » Rank Math
Why Rank Math’s Meta Box is Not Showing? » Rank Math
Is Rank Math Compatible With Crocoblock? » Rank Math
Using Rank Math’s ‘Quick Actions’ Admin Menu Item
Hello,
Please check your site’s configuration if some PHP values are too low and which you should increase. You can get in touch with your web host and ask them to set the following values (if not yet):
PHP Memory Limit: 512M
Max input time: 150
PHP time limit: 120
PHP max input variables: 1000
Also, please check if there are any Javascript errors in your browser console when the page keeps loading while Rank Math is activated.
You can upload screenshots using this tool and add the link here.
Looking forward to helping you.
Hello Reinelle,
The resource limits don’t seem to be the issue:
# PHP settings
php_value memory_limit 1024M
php_value upload_max_filesize 1024M
php_value post_max_size 1024M
php_value max_execution_time 600
php_value max_input_time 600
php_value max_input_vars 10000
I also checked for a JS issue. It only shows one, which also shows up for the other post types that open successfully so I don’t think that’s the issue.
https://prnt.sc/ehEwsXqGFOjG
Using another browser did also not solve the issue.
Any other suggestions?
Hello,
In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Looking forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
We would like to check and debug this issue further. Can you please share your website’s FTP login in the sensitive data section as well?
Looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
For the FTP details, please include the HOST and Port as well.
We look forward to having this issue resolved.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
We have found the source of the conflict and logged it so that a fix can be included in an upcoming release.
To temporarily fix this on your site we disabled the Add Seo Controls option for Routes post types at https://www.geckoroutes.com/wp-admin/admin.php?page=rank-math-options-titles
We apologize for any inconveniences that might have been caused by this issue.
Thank you.
Hello Nicholas,
Thank you so much for fixing this. Glad to hear you found the issue in the end. Did it have anything to do with the way I created the custom post type?
Thanks,
Maarten
Hello,
No, I don’t think it’s the way you created the custom posts, but a WP Core issue; The global $wp_query->posts ( on post listing columns ) contains all the available posts for custom post types, if the post type is registered with the $args of 'hierarchical' => true,
It’s supposed to contain only the posts that are displayed on the current page.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
