Credits not updated

Hello,

Thank you for reaching out to us. We apologize for the inconvenience you are facing with the credits not updating on your website iscript.care.

To resolve this issue, please follow these steps:

1. Log in to your WordPress admin area.
2. Go to Rank Math > Dashboard > Help.
3. Disconnect your Rank Math account.
4. Reconnect your Rank Math account by following the steps provided in the screenshot below:
   

After reconnecting your account, please refresh the credits count in the Content AI section. This will ensure that the plugin requests the updated credits from our server and displays the correct count.

If you encounter any further issues or need additional assistance, please feel free to let us know. We are here to help you.

Thank you for your patience and understanding.

Sources:
Content AI Credits and Plans: Everything You Need to Know » Rank Math
Resolving Content AI Related Issues » Rank Math

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

Please try to refresh the credits from WordPress Dashboard > Rank Math > General Settings > Content AI and see if that works for you. Here’s a screenshot for reference:

If the issue persists, please head over to your Rank Math Account > Website or visit this URL: https://rankmath.com/my-account/websites/ and share a screenshot of the credits with us by using a tool like https://imgur.com/upload so that we can check the issue further for you.

Let us know how it goes. Looking forward to helping you.

Thank you.

Hello,

We have manually disconnected the website from our end. Now, please try to reconnect your website with your Rank Math account by navigating to WordPress Dashboard → Rank Math SEO → Dashboard → Help and then click on Connect Now.

Once you click on Connect Now, please ensure that you’ve selected the correct account and then click on OK, Activate Now, as shown below. In case you’ve multiple Rank Math licenses associated with your Rank Math account, then you can click the License drop-down to choose your preferred license to activate on this website.

Also, please make sure that you are running the latest version of Rank Math plugin.

Let us know if this fixes the issue.

Please do not hesitate to let us know if this doesn’t help or you have any follow-up queries.