credits merged

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention.

We’ve checked your account, and the Content AI credits are already applied.

Could you please confirm if you have another Rank Math account?

If so, please share the username or the email address you have used so we can merge your accounts. You can add that information in the sensitive data section

It is completely secure, and only our support staff has access to that section.

However, if that is your only Rank Math account, then you can follow these steps to apply the credits to your website:
https://rankmath.com/kb/how-to-restore-missing-content-ai-credits/

Looking forward to helping you.

Thank you.

Hello,

Please navigate to WP Dashboard > Rank Math SEO > Dashboard > Help and disconnect & reconnect your Rank Math account.

After that, head over to WordPress Dashboard → Rank Math → General Settings → Content AI and refresh the credits. Here’s a screenshot for reference:

Once done, please go back to using Content AI, and it should work without any issues.

Hope that helps, and please do not hesitate to let us know if you need my assistance with anything else.

Hello,

Here is a breakdown of how Content AI credits work for a clearer understanding:

1. Content AI Research Requests: Each time you make a Content AI Research request, it will cost you 500 Credits.

2. Word Generation: Every word you generate using Content AI consumes 1 Credit.

3. RankBot: Every time you chat with RankBot, it consumes 1 Credit for each word generated as output.

You can read more about the credit plans for the content AI here: https://rankmath.com/kb/content-ai-plans-and-credits/#num-4-understanding-content-ai-credits

We hope this clarifies your issue. If you have any questions or need more help, please let me know.

Thank you for choosing Rank Math!