Credits

Hello,

Thank you for reaching out to us. We apologize for the inconvenience you are facing with your Content AI credits not showing up on your site.

To resolve this issue, please follow these steps:

1. Log in to your Rank Math account using the email address j************@c******************** by visiting this URL: Rank Math Account

2. Once logged in, check if you can see the correct remaining credits. Here’s a screenshot for reference:
   

3. If the credit count is correct but not showing on your website, please disconnect and reconnect your Rank Math account from your WordPress admin area by going to Rank Math > Dashboard > Help. Here are the screenshots for reference:
   
   

4. After reconnecting your Rank Math account, head over to your Content AI and refresh the credits count again so the plugin will request the updated credits from our server and display the correct one. Here’s a screenshot for reference:
   

Once you’ve completed these steps, please check if the credits are now displaying correctly on your site.

We hope this helps, and please feel free to let us know if you need further assistance with anything else.

Sources:
How to Restore Missing Content AI Credits » Rank Math