crash with divi

#6873
  • Resolved Anonymous

    5 years, 10 months ago

    Rank Math free

    I followed this mini tutorial to see if there is a conflicting theme/plugin causing this https://rankmath.com/kb/check-plugin-conflicts/ bu the conflit persists also with all deactivated plugins and classic wordpress theme
    with rank math active rank math active
    with rank math inactive rank math deactivated

    • This topic was modified 5 years, 10 months ago by .
Viewing 5 replies - 1 through 5 (of 5 total)
  • Todd

    5 years, 10 months ago

    Rank Math free

    Hi,

    Thanks a lot for your query and we are so sorry about the trouble this must have caused.

    We tried logging in using the supplied link but we are getting an error:
    login error

    Can you please update the link so we can check?

    Anonymous

    5 years, 10 months ago

    Rank Math free

    There was a geo block

    Try now please

    Michael Davis

    5 years, 10 months ago

    Rank Math pro

    Hi there,

    Thanks for the access.

    It looks like the CPT Layout Injector plugin is causing the error and returning a 404 error on the page when active.
    If this is not an essential plugin for your site, I would suggest that you deactivate it.

    I hope this info helps. Thank you.

    Anonymous

    5 years, 10 months ago

    Rank Math free

    cpt is the main plugin of the website

    • This reply was modified 5 years, 10 months ago by .
    Michael Davis

    5 years, 10 months ago

    Rank Math pro

    Hi there,

    Thanks for the follow up.

    I have just raised this issue with our developers and we will be investigating this further and then get back to you.

    We appreciate your patience.

    RankBot

    5 years, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘crash with divi’ is closed to new replies.