Hello,
Thank you for reaching out to us regarding the Content AI.
If you have purchased the Content AI plan and have not received anything, please ensure that you have refreshed the credits in your Rank Math settings. To do this, please go to WordPress Dashboard → Rank Math → General Settings → Content AI and refresh the credits. Here’s a screenshot for reference:
After refreshing the credits, you should be able to access and use the Content AI features without any issues. If you encounter any further problems or need additional assistance, feel free to let us know.
We are here to help!
Sources:
Content AI Overview » Rank Math
ho acquistato il contenuto ai ma non ho ricevuto nulla. ho provato piu volte ad aggiornare i crediti ma sempre zero.
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Please ensure you have updated to the latest version of our plugin according to the changelog https://rankmath.com/changelog/free/
Please head over to your Rank Math Account > Website or visit this URL: https://rankmath.com/my-account/websites/ and check if you can see the correct Content AI credits.
If the credit count is correct on your account but not on your website, please try to disconnect and reconnect your Rank Math account from WordPress dashboard > Rank Math > Dashboard > Help:
https://i.rankmath.com/ZvEfVb
https://i.rankmath.com/OZSwOw
After doing so, please try to refresh the credits from WordPress Dashboard > Rank Math > General Settings > Content AI and see if that works for you. Here’s a screenshot for reference:
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.