Content IA

#699506
Viewing 1 replies (of 1 total)
  • RankBot

    1 year, 9 months ago

    Hello,

    Thank you for reaching out to us. We apologize for the inconvenience you are facing with Content AI on your website.

    To resolve this issue, please follow these steps:

    1. Log in to your Rank Math account and ensure that you are logged in with the correct account that you used to purchase Content AI credits.
    2. Once logged in, please visit the following URL to check if you can see the correct remaining credits: Rank Math Account
      credits
    3. If the credit count is correct but not reflecting on your website, please disconnect and reconnect your Rank Math account by going to your WordPress admin area > Rank Math > Dashboard > Help.
      disconnect
      reconnect
    4. After reconnecting your Rank Math account, head over to your Content AI and refresh the credits count again so the plugin will request the updated credits from our server and display the correct count.
      refresh credits

    Once you’ve completed these steps, please check if the issue is resolved. If you need further assistance, feel free to let us know.

    We appreciate your understanding and patience as we work to resolve this issue for you.

    Sources:
    How to Restore Missing Content AI Credits » Rank Math
    Client Management » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    1 year, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Content IA’ is closed to new replies.