Content AI update_plan

Hello,

Thank you for reaching out about the issue with updating the Content AI plan.

To activate and update your 750 monthly credits, please follow these steps:

1. Go to your WordPress Dashboard.
2. Navigate to Rank Math → General Settings → Content AI.
3. Refresh the credits by following the instructions provided. Here’s a screenshot for reference:
   

After refreshing the credits, your 750 monthly credits should be updated successfully. If you encounter any further issues or need additional assistance, feel free to let us know.

We appreciate your patience and understanding.

Warm regards.

Sources:
Content AI Credits and Plans: Everything You Need to Know » Rank Math
Content AI – Your Personal AI Assistant by Rank Math

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

Could you please try to follow the steps from this guideline and see if that works for you? https://rankmath.com/kb/how-to-restore-missing-content-ai-credits/

If the issue persists, please head over to your Rank Math Account > Website or visit this URL: https://rankmath.com/my-account/websites/ and share a screenshot with us by using a tool like https://imgur.com/upload so that we can check the issue further for you.

Let us know how it goes. Looking forward to helping you.

Thank you.

Hello,

We have fixed this from our end for your .it website.

Please reconnect your Rank Math plugin to your Rank Math account. To do that, navigate to your WordPress admin area > Rank Math > Dashboard > Help, disconnect and reconnect your Rank Math account.

If the issue persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

We deeply apologize for the inconvenience.

If you prefer, we can check the issue ourselves and resolve it. Just share your WP login here and we’ll troubleshoot the issue for you.

Looking forward to helping you.