Content AI Plan

#789666
  • Resolved Anonymous
    Rank Math free

    Good morning,
    I purchased the Content AI Plan and I can’t use it, I don’t know why everything is still blocked. How do I activate AI in World Press because when I enter Rank Math in WP I am redirected to subsequent purchases of your services?

    Regards
    Krzysztof Maćkowiak

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    Thank you for reaching out to us regarding the issue you are facing with activating the Content AI Plan you purchased.

    To activate the Content AI in WordPress, please follow these steps:

    1. Go to your WordPress Dashboard.
    2. Navigate to Rank Math > General Settings > Content AI.
    3. Refresh the credits by following the instructions provided there.

    Here is a screenshot for reference:

    Refresh Credits

    After refreshing the credits, you should be able to use the Content AI features without any issues. If you encounter any further difficulties, please feel free to let us know so we can assist you accordingly.

    Thank you for your patience, and we appreciate your understanding.

    Sources:
    Content AI Overview » Rank Math
    How to Use Content AI in Block Editor » Rank Math

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Could you please share a screencast with us by using a tool like https://loom.com so that we can check the issue further for you?

    Meanwhile, please try to disconnect and reconnect your Rank Math account from WordPress dashboard > Rank Math > Dashboard > Help:

    https://i.rankmath.com/ZvEfVb
    https://i.rankmath.com/OZSwOw

    After doing so, please try to refresh the credits from WordPress Dashboard > Rank Math > General Settings > Content AI and see if that works for you. Here’s a screenshot for reference:

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Content AI Plan’ is closed to new replies.