Content AI not working

#805780
  • Resolved Anonymous

    7 months, 3 weeks ago

    Rank Math free

    Hi there,

    I hope this message finds you well, I have Rank Math Business and Content AI Starter but the starter isn’t working on my site. It shows in the my account section but when I try to reload the credits it fails and says try again later, I have tried a few times but still no luck.

    Kind regards,
    Anthony

Viewing 1 replies (of 1 total)
  • Rakibuzzaman Siam

    7 months, 3 weeks ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    It seems like you purchased the Rank Math Business subscription with some other email address because we can only see the Content AI subscription on your account.

    Can you please share the email address which you used to purchase the plugin or you can search and forward the receipt from FastSpring.com so we can locate your account?

    In order to use the Content AI on your website, you’ll have to connect with the account that you’ve used to purchase the subscription.

    Looking forward to helping you.

    Thank you.

    RankBot

    6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Content AI not working’ is closed to new replies.