Content AI Not Appearing in RankMath in WordPress

#637834
  • Resolved Anonymous
    Rank Math free

    Hi RankMath Support,

    I just purchased youer Content AI but it is not appearing under rankmath in my wordpress. Can you let me know how I can set Content AI set up in my wordpress account? I am excited to use it.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hello,

    Thank you for contacting Rank Math support, and we are sorry for any inconvenience that might have been caused due to that.

    The Content AI 2.0 is a feature of the Rank Math Plugin available as a module that can be enabled at WordPress Dashboard > Rank Math > Dashboard > Modules. If after enabling it you still do not see the Content AI option then verify that you’re running the latest version of the Rank Math plugin. According to the Rank Math changelog https://rankmath.com/changelog, the current version of Rank Math Free is v1.0.201.1.

    You can refer to these guides on how to configure and use the Content AI 2.0:
    https://rankmath.com/kb/how-to-use-content-ai/
    https://rankmath.com/kb/how-to-use-content-ai-tools/

    Hope this helps, and please do not hesitate to let us know if you need our assistance with anything else.

    Thank you.

    Anonymous
    Rank Math free

    Hi Ike, so content ai is not even available as an option under modules. I just installed rankmath on Monday of this week. So I should have the most update version. Let me know what I should in order to have content ai working properly.

    Hello,

    We are sorry that you are still experiencing this issue.

    To help you resolve this issue, we might need to take a closer look at your website and settings. Please follow these steps:

    • Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.

    We appreciate your patience. We are always here to help, please do not hesitate to communicate any concerns or questions you may have.

    Thank you for choosing Rank Math.

    Anonymous
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Anonymous
    Rank Math free

    My wordpress logins have been inputed into the sensitive data section. Let me know if you need anyhting else. to look into this. Thanks again for all of your help.

    Hello,

    Kindly include your WordPress login URL in the sensitive data area.

    Thank you.

    Anonymous
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Anonymous
    Rank Math free

    The url has been updated in the sensitive dats section.

    Hello,

    You are using a very old version of the Rank Math SEO plugin. Kindly update to the latest version and you will be able to access the Content AI 2.0 feature https://rankmath.com/changelog/free/:

    We hope this helps. Please let us know if you have further questions or concerns.

    Thank you

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)

The ticket ‘Content AI Not Appearing in RankMath in WordPress’ is closed to new replies.